Why Choose Us
It’s a good question – because there’s plenty of choice in our industry. So why choose us?
We’re not the biggest. Far from it – we’re (proudly, efficiently, flexibly) small. We’re proficient tradesmen, but we’re not standing here saying we’re the best (now there’s honesty for you!). We don’t do “everything”, We do what we do, and we do it well.
So, if we’re not the biggest, nor the best, nor the most versatile – why is it you’d actively choose to place your business with us?
The answer isn’t easy to articulate but it involves words like integrity, honesty, authenticity. Not cheap words like customer service, but real words like “care”. Words like important (as in “you’re important to us”).
In short, we take your security seriously, and when you make the important decision of who to trust to secure the things that are most important to you, – I’d like to think you’ll choose the people who are like yourself. The ones with real lives, real families, and real pride in what they do. Ordinary people doing their job well.
Simply offering the best of us. Here to serve you …..
We are local
Our office is in Onehunga, a central location and easy access to all parts of Auckland. We service Auckland wide ourselves and nationally using our network of contractors.
We have been working in this industry for over 20 years. We have specialized in the brands we consider the best in their category, but we are competent across a broad range of alarm products, access control and security technology. If you have a more complex challenge we need help with, we have technical support available from our product suppliers, as well as a network of trusted colleagues, which ensures we can resolve any issue
Our aim is to contact you as soon as possible, normally within the hour. Nobody wants to wait for security issues and we want to ensure you feel protected in your environment be that residential or commercial. The logistics of attending can take longer, but seldom more than a day.
We offer all the latest technology for alarms, CCTV and access control. Our suppliers whom we have worked with for many years help us keep up to date with the latest product developments, and we attend the industry trade shows, and product releases.
If things are a bit tight we can consider payment plans for our clients. Larger jobs also have the option of us arranging finance with you with our finance partners.
We stand-by our work, we wouldn’t want anyone to be unhappy with our service. We offer the manufacturers product warranties, (12, 24, & 36 months depending on the brand) and normally free labour to reinstall as well.
Residential Security Systems
Commercial Security Systems
Let’s just keep this brief, – who reads this stuff anyway. Dave Hall has been in the industry since 1999. Learnt the old fashioned way, off an old stager. Been fixing alarms for you guys all around Auckland since. Clare Wyness (that’s right we aren’t actually married – despite our cheesy photo above) She’s been the Office Manager since forever. Dave does his stuff well, and well Clare pretty much runs everything. We are the nuts and bolts of the business, but we have as many technicians as the work requires. (Seriously though we actually do have a national network of independent contractors and have historically been very active around the country).
My house alarm started beeping intermittently. After reading the reviews on No Cowboys, I contacted Dave, who offered to come over the same day, but I was at work. He arrived promptly the next day, identified the problem, crawled into a cupboard space to fix it, and gave me a couple of options. In the space of one appointment he sorted out the problem for me, installed a new alarm, and taught me how to use it, all for a very reasonable price. Highly recommend Secure Communications
Picked David based on his great reviews here and was extremely impressed. David was excellent from the word go. We found him to be very knowledgeable, professional and very honest and straightforward to deal with. His service was superior, and he did exactly what he said he would do when he said he would. Great company to deal with and I’d recommend David and team to anyone without reservation.
Dave was absolutely magnificent! I needed to try figure what the code was for our alarm system, and David knew exactly what to do. He was well knowledged on all systems and great talking me through all the steps over the phone to sort it out. He was super friendly and kept me laughing too which is so refreshing. Thank you so much for your help, I would gladly contact you again for anything related and gladly recommend you to anyone
We needed our alarm serviced, it was showing a ‘low on battery’ fault and one of the sensors was also malfunctioning. This meant our alarm was going off at random times resulting in sleepless nights.
We contacted this company and Dave got in touch promptly. He was very professional and was very clear about what needed to be done and costs involved. He was happy to adjust to our work schedule. Job was done to our satisfaction. Highly recommend this business